Synergiz Harbor Privacy Policy

Synergiz Harbor Privacy Policy 

The application covered by this policy is “Synergiz Harbor Player” 


By using this App, you hereby consent to our Privacy Policy and agree to its terms. 

Information we collect  

“Synergiz Harbor Player” free version 

This is the free version of the app. No personal data will be asked to the user to install or use theaApp. We do not collect any personal data.  

When launching the app for the first time, the user will be asked to give the following access permissions:  

  • Device camera. This access is needed to scan QR Codes. 
  • Device microphone.  This access is needed to proceed vocal commands.  
  • Device file explorer. This access is needed to import local resources. 

We do not collect or have access to any information coming from the previous access permissions. 

 “Synergiz Habor Player ” paid version 

This is the paid version of the app.  

When the user creates an account, it will be asked to used another Synergiz solution called “Synergiz Harbor Platfrom”. The following information will be asked:  

  • A Log-in  
  • A Password 
  • Name 
  • Surname 
  • Email address 
  • A name representing the company 

This account is used to manage the different app licenses. 

The device name will be collected in order to check the license on a regular basis. 

Every time the user logs-in to its account it will be asked its Log-in and Password.  

Where is information stored 

Information linked with an account is stored in an Azure database located in France. 

How we use your information 

We only use this information to create and identify a user account. 

This information may also be used in case the user contacts us for support. 

External Service Providers or third parties 

There are no external service providers or third parties that can access the app. 

We do not share any information with any external service providers or third parties. 

Cookies and similar technologies 

The app in a free version does not use any cookies.  

When a user connects for the first time to “Synergiz Harbor Player ” paid version or tries to update its account information, it will be asked to connect to another Synergiz solution called “Synergiz Harbor Platform”. In that case, a cookie will be used to maintain the account connection active on this device. 

A connection token will be used to connect and maintain a “Synergiz Harbor Player ” paid version account connection active on this device. 

How you can access or correct your information 

  • The information linked with a “Synergiz Harbor Player ” paid version account can be accessed, corrected or deleted directly from the “Synergiz Harbor Platform” solution.  
  • You can also contact the Synergiz team at 

How to contact us 

If you have requests or questions with regards to this privacy statement you may contact us at 


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