Faurecia equips its teams with digital tools and Microsoft’s HoloLens and Dynamics 365 Remote Assist


faurecia logo customer case with microsoft hololens



remote assist logo for customer cases

The project: supporting maintenance operations with Microsoft’s HoloLens


Established as a major player in the global automotive industry, Faurecia is a leader in its four business groups: Seating, Interiors, Clarion Electronics and Clean Mobility.
Its strong technology offering provides car manufacturers with solutions for the Cockpit of the Future and Sustainable Mobility.

The digital transformation that has been underway for several years now has led Faurecia to choose and deploy digital tools that improve the performance and productivity of its teams.


Synergiz supports the technology leader in the automotive industry with its massive deployment phase of HoloLens 2 and Dynamics 365 Remote Assist.
A solution allows operators to fix breakdowns much more easily and efficiently.

Equipped with HoloLens 2, operators can call and interact with experts remotely while keeping their hands free, allowing them to easily carry out their operations.
Operators share their field of vision with experts in real time, and experts can even add specific notes and indications directly in the operators’ workspace to accurately guide them.


The implementation of these new technologies across Faurecia reduced the time and cost of maintenance operations, as well as downtime.

Overall, the amount of time machines malfunctioned was divided by ten, and machine downtime plummeted from twenty to two hours.

For more information

Discover the many benefits Faurecia is now taking advantage of here.

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