Benefits
Collaborate optimally
Gain insight into your remote collaborators’ environment with real-time video and audio sharing.
Assist with precision
Easily communicate your instructions to the user thanks to real-time annotation of their field of vision or file sharing.
Benefit from a highly functional tool
The user keeps the use of his hands, his freedom of movement as well as the contextualization of the information thanks to its anchoring in reality.
Organize your support operations
Microsoft Dynamics 365 Remote Assist integrates seamlessly with Microsoft Dynamics 365 Field Service.
Features
Communication with remote stakeholders
Communication with remote stakeholders- Audio and video exchanges
- Share the operator’s field of view
- Hands-free operation
Contextualized visual annotations
Contextualized visual annotations- Addition of pointers and traces
- Contextualization in the operator’s field of view
Resource sharing
Resource sharing- Sharing of PDF documents
- Image sharing
- Screen sharing
- Picture taking
Integration in the information system
Integration in the information system- User management
- Security management
- Usage reporting
- Integration into processes with Field Services
